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About your order

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How to order

You can place your order via smartphone, computer, or by phone. For phone orders, please call the number below.

0120-135-535

Reception hours: 9:00 AM to 6:00 PM (excluding Saturdays, Sundays, and public holidays)

Restock notification email

When an out-of-stock item becomes available again, we will notify you via email.
Out-of-stock items will be displayed in the "Inventory List/Restock Notification Settings" as follows:
Please click "Restock Notification" and enter your email address.

Restock notification

Important notes regarding your order

  • Please note that if a package cannot be delivered due to reasons attributable to the customer, such as prolonged absence, ordering the wrong item, or refusal to accept delivery, and is returned to us, the customer will be responsible for the shipping/reshipping costs, handling fees, etc.
  • We do not offer a combined shipping service for orders placed on the same day.
  • We strictly prohibit orders placed for the purpose of resale. Orders involving large quantities, excessive multiple orders, or large shipments to the same address may be canceled.
  • We cannot accept any responsibility for any troubles, losses, or damages related to our products purchased between individuals through auction sites, flea market sites, or other similar channels.

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